“I was delighted to receive the ILM certificate yesterday.
I would like to thank you for your inspired teaching based on a vast and in depth knowledge of your speciality which you extracted and delivered for our basic course, which you then really made fascinating and interesting.
I know one or two of my class mates were continuing with their studies but my work commitments are such at the moment that I cannot contemplate such a course. Instead of throwing away the business and appointment sections of the Sunday Times, your influence has taught me to find them interesting reading.
Your teaching has given me a sound basis to understand and appreciate management technique to glean the information I require.”
Letter from Phillip Spiers, Scientist, ILM First Line Managers Certificate, General Hospital Watford, 2007.
